Información general

País
India
Ciudad
Pune
ID vacante
36873
Departamento
Sales
Experiencia laboral
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Remote

Descripción y Requisitos

As a Senior Consultant specializing in the healthcare industry, you will have a wide range of responsibilities focused on providing Infor WFM application solutions related to automated workload/productivity and healthcare scheduling. You will consult healthcare customers on leading practices with Infor WFM to support their scheduling requirements and business needs. You will be a part of a team of professionals who play a key role in implementing solutions and delivering results. Skilled at providing in-depth analysis and the ability to provide resolution to broad, complex, and critical work, the Senior Consultant will act in a lead capacity on complex projects, mentoring and guiding others with emphasis on healthcare patient assignments based on workload. 

A Day in The Life Typically Includes:
  • Work directly with the customer’s project team to understand their business requirements and translate those requirements into a set of systematic specifications for development.
  • Develop a deep understanding of the features of the WFM software to properly and creatively utilize features to meet customer needs.
  • Research, document, configure and test all functional elements to meet customer policies and procedures and state and federal laws.
  • Collaborate with Product Management, Product Development and Customer Support, when needed, to communicate customers’ needs and determining best solution.
  • Build and maintain customer relationships. Provide quality service to both internal and external customers. Earn credibility as a trusted advisor throughout Infor and the customer organization.
  • Seek to understand customer issues and delivers appropriate solutions based on product core functionality and Industry leading practices.
  • Adhere to Infor Deployment Methodology throughout the project life cycle and complete task in a timely manner within the timeframe established.

Basic Qualifications:
  • Experience in nursing with software experience or in another clinical field.
  • Clinical experience within a hospital and knowledge with all types of nursing areas along with working in clinical management/administration and IT.
  • High degree of professionalism, work ethic and confidentiality in handling client information.
  • Manage multiple tasks and projects while working in a team environment or independently.
  • Ability to analyze and understand complex solutions and designs.
  • Willingness and ability to travel to customer sites – approximately 50%.

Preferred Qualifications:
  • Experience working with a nurse scheduling system or patient workload system as a user.
  • Knowledge of GRASP methodology and/or GRASP/MIStro/ISOH software.
  • Experience with Time and Attendance and scheduling software.
  • Skilled in analyzing and documenting business requirements and corresponding solution specifications.
  • Consulting experience.
  • Experience writing database queries in SQL.

Remote (Dallas, TX; St. Paul, MN; and Alpharetta, GA)


Acerca de Infor

Infor es una empresa global que proporciona productos de software en la nube para todas las áreas de un negocio y para todo tipo de industria. Infor desarrolla suites integrales por industria en la nube e implementa tecnología de forma eficiente que prioriza la experiencia del usuario, aprovecha la ciencia de datos y se integra fácilmente en los sistemas existentes. Más de 60 000 empresas en todo el mundo confían en Infor para ayudarles a superar las disrupciones del mercado y lograr la transformación digital en todas las áreas de sus negocios. 
Para más información, visita www.infor.com 

Nuestros Valores

En Infor, nos esforzamos por lograr un entorno que se base en nuestra filosofía MBM™ y ocho Principios Fundamentales: Integridad, Administración y Cumplimiento, Transformación, Espíritu Empresarial basado en principios, Conocimiento, Humildad, Respeto y Autorrealización. El aumento de nuestra diversidad es importante para reflejar nuestros mercados, clientes, socios y comunidades a las que servimos ahora y en el futuro.br>

Tenemos un compromiso implacable con una cultura basada en una filosofía empresarial denominada Principle Based Management™ (PBM™). De acuerdo con estos principios, permite que florezca una sociedad libre y abierta, PBM™ prepara a las personas para innovar, mejorar y transformar mientras fomenta una organización saludable y en crecimiento que crea valor a largo plazo para sus clientes y simpatizantes y satisfacción para sus empleados.div>

Infor es un empleador que ofrece igualdad de oportunidades. Estamos comprometidos a crear un ambiente de trabajo diverso e inclusivo. Infor no discrimina a los candidatos o empleados por su sexo, raza, género, identidad, discapacidad, edad, orientación sexual, religión, origen nacional, condición de veterano o cualquier otra condición protegida por la ley.

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