General information

Country
Malaysia
City
Kuala Lumpur
Job ID
40759
Department
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

Reporting to the Senior Director of Consulting Practice, the Senior Client Partner is primarily responsible for strategizing and selling of consulting services for Infor Cloud Suite solutions. The Senior Client Partner will work closely with the Accounts Executives and Consulting Managers to prepare services proposals to Infor customers and prospects.

Essential Duties
• Build (and maintain) a long-term relationship with the customers through the positioning of Infor as a solution provider and understanding of the customer business drivers and priorities
• Collaborate with the license team to prepare and present cost effective services proposals in line with the license opportunity and which supports the bid strategy
• Develop an account strategy to identify and develop opportunities by analyzing customers business drivers especially as it determines how Infor services can unlock that business values 
• Formulate and execute a Sales Strategy to drive the services opportunities to closure so that regional and individual targets are met or exceeded
• Ensure that an effective and winning proposal is being put forward, in an efficient and cost effective manner 
• Develop and execute marketing campaigns to drive pipeline and revenue generation.

Basic Qualifications
• Bachelor's degree or equivalent
• 8  years of successful relevant services sales, ideally ERP solutions
• Fluent in both Malay and English language is essential
• Excellent communication, presentation, organizational and planning skills 
• Strong negotiation and close skill

Preferred Qualifications
• Experience as an ERP Implementation consultant or Project Manager is preferred
• Demonstrated history of selling complex solutions involving multiple solutions, sites and countries
• Know-how of Cloud solutions
• Ability to work on own or as part of a team to achieve services sales target
• Ability to manage forecast / pipeline and reflect a true position with date driven deadline
• Preferable proven business relationship skills 
• Strong in analytic and strategic thinking, execution and messaging 
• Excellent communication, presentation, organizational and planning skills 
• Strong negotiation and close skill
• Excellent interpersonal skills to work as a team member and customer liaison 
• Proven ability to manage a sales campaign and close deals alongside license campaigns or as a standalone service campaign
• Demonstrable ability to map out a close plan that incorporates all involved resources and contracts with a clear understanding of the customer sign off process and procedure
• Confidence and ability to interface professionally with a wide spectrum of customers including C-level Executive
• Creative ability to run own campaigns in coordination with call efforts 
• Fluency in both Malay and English language is essential

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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