Algemene informatie

Land
Japan
Stad
Tokio
Vacature ID:
41090
Afdeling
Sales
Werkervaring
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Beschrijving & Vereisten


Are you highly creative and interested in learning new applications and technologies? Do you like problem solving and have the drive to continuously improve your skills? Are you able to quickly switch between several high priority tasks while maintaining focus? We are looking to expand our Solution Consulting team within the Cloud and Technologies group at Infor.

For this position we are seeking a highly motivated individual that will be working as part of a multi-discipline global team of Solution Consultants & Service Delivery to come up with new innovative ways of demoing and selling our software. You will be responsible for understanding customer business requirements, figuring out the best way to meet these requirements and present a solution that plays on our technological strengths.

To be successful in the Solution Consulting team you need to become an expert in Infor technology as well as staying on top of industry standards and best practices. You will also need a can-do attitude, a strong inner drive and have a genuine love of technology. We need you to be a team player, that require you to be working closely with Infor’s Account Executives, Sales Management, Value Engineering team, Services Consultants, and Channel Partner teams on sales strategy, deal qualification, solution demonstration, solution design, Proof of Concepts, and preparation of proposals and responses to customers but you will get the opportunity to shine as well. Since we are providing a service in this customer facing role, it is important that you like working with people

There are four major roles that the Solution Consultant needs to play – Trusted Advisor, Technical Subject Matter Expert, Presales Consultant, and Technology Evangelist.
  • Understand the technology landscape of the customer - what systems are they using, what are their technology preferences and limitations, do they have a cloud point-of-view, understand the customer’s technology decision-making process.
  • Understand customer’s business priorities - what are the motivations, what is their growth or cost optimization strategy, how does regulation affect their business.
  • Identify key stakeholders in the customer and establish working communication with them to be able to share Infor’s point-of-view and gain deeper insight.
  • Develop documentation that reflects understanding of customers’ priorities, landscape, and requirements.
  • Build level of expertise in Infor Technology / Cloud.
  • Collaborate on Customer opportunities with Infor Sales, Pre-Sales, Product Management communities, Legal and Finance.
  • Deliver an outstanding customer experience in the sales cycle.

Basic Qualifications
  • Bachelor's degree in business, software engineering, computer science or equivalent.
  • This position typically requires up to 24 months of prior business Solution Consulting / Services experience.
  • Strong technical background with an understanding of Cloud, Integration, API, Machine Learning, Robotic Process Automation and/or Analytics.
  • Must have good understanding of how systems in an Enterprise level communicate and work with each other or 3rd party systems.
  • Understanding technology aspects like databases, networking, APIs, web services, Script/Web-based Programming such as Python or XLST, etc. would be a bonus.
  • A strong customer focus and excellent communication skills, able to articulate messages very clearly. You are a storyteller.
  • Enthusiasm and ability to present complex technology in detail or simply depending on the audience which could range from CIO down to end users, therefore comfortable in delivering quality presentations in person and remotely.
  • 50 % travelling within the APAC region. (Japan and surrounding countries)
Preferred Qualifications
  • Ability to work effectively under pressure and meet tight deadlines.
  • Proficient problem solving, interviewing and fact-finding skills; capable of lateral thinking to come up with new innovative ways of selling our software.
  • Curiosity, willingness, and ability to continuously learn new areas, with a passion for innovative technologies.
  • Self-starter with the ability to work and learn independently as well as in (virtual) teams. To get a specific job done may require working together with many colleagues, partners, and customers.
  • Own the technical responses for proposals or request for information (RFPs/RFIs) in partnership with the broader Solution Consulting team.
  • Knowledge of Infor products (application and technology) is an advantage.
  • Basic knowledge/understanding of ERP and general knowledge of manufacturing business processes an advantage as this makes it easier to understand customer issues and explain how Infor technology can help them.
  • We operate in a global environment and support Solution Consulting globally. You may be required to work odd hours on occasion to support our team in other geographic locations.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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