General information

Pays
Japon
Ville
Tokyo
Identifiant du poste
41090
Department
Sales
Expériences
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements


Are you highly creative and interested in learning new applications and technologies? Do you like problem solving and have the drive to continuously improve your skills? Are you able to quickly switch between several high priority tasks while maintaining focus? We are looking to expand our Solution Consulting team within the Cloud and Technologies group at Infor.

For this position we are seeking a highly motivated individual that will be working as part of a multi-discipline global team of Solution Consultants & Service Delivery to come up with new innovative ways of demoing and selling our software. You will be responsible for understanding customer business requirements, figuring out the best way to meet these requirements and present a solution that plays on our technological strengths.

To be successful in the Solution Consulting team you need to become an expert in Infor technology as well as staying on top of industry standards and best practices. You will also need a can-do attitude, a strong inner drive and have a genuine love of technology. We need you to be a team player, that require you to be working closely with Infor’s Account Executives, Sales Management, Value Engineering team, Services Consultants, and Channel Partner teams on sales strategy, deal qualification, solution demonstration, solution design, Proof of Concepts, and preparation of proposals and responses to customers but you will get the opportunity to shine as well. Since we are providing a service in this customer facing role, it is important that you like working with people

There are four major roles that the Solution Consultant needs to play – Trusted Advisor, Technical Subject Matter Expert, Presales Consultant, and Technology Evangelist.
  • Understand the technology landscape of the customer - what systems are they using, what are their technology preferences and limitations, do they have a cloud point-of-view, understand the customer’s technology decision-making process.
  • Understand customer’s business priorities - what are the motivations, what is their growth or cost optimization strategy, how does regulation affect their business.
  • Identify key stakeholders in the customer and establish working communication with them to be able to share Infor’s point-of-view and gain deeper insight.
  • Develop documentation that reflects understanding of customers’ priorities, landscape, and requirements.
  • Build level of expertise in Infor Technology / Cloud.
  • Collaborate on Customer opportunities with Infor Sales, Pre-Sales, Product Management communities, Legal and Finance.
  • Deliver an outstanding customer experience in the sales cycle.

Basic Qualifications
  • Bachelor's degree in business, software engineering, computer science or equivalent.
  • This position typically requires up to 24 months of prior business Solution Consulting / Services experience.
  • Strong technical background with an understanding of Cloud, Integration, API, Machine Learning, Robotic Process Automation and/or Analytics.
  • Must have good understanding of how systems in an Enterprise level communicate and work with each other or 3rd party systems.
  • Understanding technology aspects like databases, networking, APIs, web services, Script/Web-based Programming such as Python or XLST, etc. would be a bonus.
  • A strong customer focus and excellent communication skills, able to articulate messages very clearly. You are a storyteller.
  • Enthusiasm and ability to present complex technology in detail or simply depending on the audience which could range from CIO down to end users, therefore comfortable in delivering quality presentations in person and remotely.
  • 50 % travelling within the APAC region. (Japan and surrounding countries)
Preferred Qualifications
  • Ability to work effectively under pressure and meet tight deadlines.
  • Proficient problem solving, interviewing and fact-finding skills; capable of lateral thinking to come up with new innovative ways of selling our software.
  • Curiosity, willingness, and ability to continuously learn new areas, with a passion for innovative technologies.
  • Self-starter with the ability to work and learn independently as well as in (virtual) teams. To get a specific job done may require working together with many colleagues, partners, and customers.
  • Own the technical responses for proposals or request for information (RFPs/RFIs) in partnership with the broader Solution Consulting team.
  • Knowledge of Infor products (application and technology) is an advantage.
  • Basic knowledge/understanding of ERP and general knowledge of manufacturing business processes an advantage as this makes it easier to understand customer issues and explain how Infor technology can help them.
  • We operate in a global environment and support Solution Consulting globally. You may be required to work odd hours on occasion to support our team in other geographic locations.

À propos d’Infor

Infor est un leader mondial des produits logiciels cloud d’entreprise pour les entreprises de marchés sectoriels. Infor crée des suites industrielles complètes dans le cloud et déploie efficacement une technologie qui place l’expérience utilisateur au premier plan, exploite la science des données et s’intègre facilement dans les systèmes existants. Plus de 60 000 entreprises dans le monde font confiance à Infor pour surmonter les perturbations du marché et réaliser une transformation numérique à l’échelle de l’entreprise. 
Pour plus d’informations, visitez www.infor.com

Nos valeurs

Chez Infor, nous visons un environnement fondé sur une philosophie d’entreprise appelée Principle Based Management™ (PBM™) et huit principes directeurs : intégrité, gérance & conformité, transformation, entrepreneuriat fondé sur des principes, connaissance, humilité, respect, réalisation de soi. L’augmentation de la diversité est importante pour refléter nos marchés, nos clients, nos partenaires et les communautés que nous servons aujourd’hui et à l’avenir.

Nous avons un engagement sans relâche envers une culture basée sur PBM. Informé par les principes qui permettent à une société libre et ouverte de s’épanouir, PBM™ prépare les individus à innover, à s’améliorer et à se transformer tout en favorisant une organisation saine et en croissance qui crée de la valeur à long terme pour ses clients et ses partisans et l’épanouissement de ses employés.

Infor souscrit au principe de l’égalité des chances. Nous nous engageons à créer un environnement de travail diversifié et inclusif. Infor ne discrimine pas les candidats ou les employés en raison de leur sexe, de leur race, de leur identité de genre, de leur handicap, de leur âge, de leur orientation sexuelle, de leur religion, de leur origine nationale, de leur statut d’ancien combattant ou de tout autre statut protégé par la loi.

Chez Infor, nous respectons votre vie privée, c’est pourquoi nous avons créé une politique que vous pouvez lire ici.

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