General information

Country
Australia
City
Remote Location
Job ID
40160
Department
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Remote

Description & Requirements

This position will encompass the responsibilities of a Technical Consultant (TC) reporting to the Services Manager.

As a Technical Consultant, provides technical support and expertise to clients. They work to resolve technical issues, recommend solutions, and advise on the best practices for optimizing technology.

Key Responsibilities

  • Working with our Clients' System Administrators, analysing their technical needs, designing and implementing solutions and managing the ongoing support of these solution
  • Provide technical guidance and advice to clients on the use and implementation of the Infor Cloud, Infor Operating System (OS), Pathway systems, and partner integrations.
  • Contribute and understand the business objectives of our clients and align those objectives with the technical solutions that Infor provides.
  • As a Technical Consultant, you must stay up to date with the latest trends, advancements in Infor and within the Local Government industry, ensuring that our clients are always benefiting from the latest developments and technologies.
  • Contribute and translate business and technical requirements into solution designs to assist the Pathway IBU achieve its business objectives.

Key Requirements / Experience

  • Experience in SaaS software solutions
  • Experience in iPaaS Integration products such as Infor OS, Boomi, Oracle
  • Exposure to data integration processes that combine data from multiple sources (e.g. ETL tools)
  • Must have strong written and verbal communication skills with the ability to translate complex technical concepts into business terms
  • Must be completely fluent in English (written and oral)
  • Preferred experience in the Local Government Industry
  • Preferred but not essential, 5+ years of application software solutions experience in the ERP space
  • Flexibility to travel as required in accordance with Infor’s HR and Travel policies


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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