General information

Country
Japan
City
Tokyo
Job ID
39879
Department
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

Hospitality Application Consultant for our growing APAC Consulting practice.

Position Summary:
- Manage all aspects of on-site training and installation of Infor Hospitality software applications.

Essential Duties:
- Conduct standardized training courses using Infor training documentation.
- Provide on-site transitional support of software installation go-live.
- Provide feedback to customer and Infor on training participants’ progress.
- Provide timely communication of project status to customer and Infor.
- Prepare and complete all project related paperwork as defined by Infor.
- Adhere to project schedule including flights, training, meetings, conference calls, etc.
- Assist in creating and updating installation and training documentation.
- Maintain superior product knowledge and complete product competency certification.

Basic Qualifications:
- Excellent presentation, communication, written, and interpersonal skills.
- Demonstrate the ability to perform independently on customer and non-customer projects.
- Minimum five years’ experience in hotel operations, preferably in management.
 Working knowledge of PC operations, Microsoft Windows Operating Systems, and Microsoft
Word and Excel applications.

Preferred Qualifications:
- Undergraduate degree in Hotel Operations, Business, or equivalent work experience.
- Resort and Gaming operations experience is highly desirable.
- Software application training experience a plus.
- Experience with Windows OS, and Microsoft SQL highly desirable.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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