General information

Pays
Pologne
Ville
Lieu éloigné
Identifiant du poste
40011
Department
Infor Consulting Services
Expériences
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Remote

Description & Requirements

This position is an integral part of the Infor Consulting Services organization. The Infor Consulting Services (ICS) organization enables our customers to rapidly recognize the value of Infor Solutions in a responsible, timely and cost-effective fashion by providing our customers consulting, implementation, development and managed services. The ICS works with clients to implement Infor software and industry standard processes with the aim of reducing costs, increasing customer service and creating frameworks for enhanced collaboration and business efficiency. Whilst our technology is the enabler and vehicle for achieving business benefits, the quality and experience of our consultants are key differentiators.

The Infor Warehouse Management System comprises best in class solution components for distribution companies including high volume retail, defense, 3rd party distribution services, and covering most industry verticals. The central focus of the role will be to perform the implementation consulting services for our clients in adopting Infor’s solutions primarily the Infor WMS.

 

A Day in The Life Typically Includes:

  • Working closely with clients to gather and understand business requirements, challenges, and identify improvement opportunities in warehouse operational processes and management.
  • Support the sales team in pursuing new customers this includes site discovery visits, presentation to prospects, effort estimates and preparing and reviewing contractual documentations.
  • Conduct workshops with clients to assist and advise business owners to understand the system capabilities, processes, and advocate the adoption of industry best practice.
  • Defining processes, solution or workaround, and designing the application configuration in accordance with the objectives agreed.
  • Perform implementation activities at client site including: training, process development, workshops, testing, deployment/go-live support and documentation
  • Working closely with Technical Consultants and Project Managers onshore or offshore to define the total solution.
  • Ensuring that services delivered, and deliverables are to a high standard and signed-off as completed to enable invoicing in accordance with agreed procedures
  • Producing full functional specifications for extensions and configuration changes and complying with Infor documentation requirements.
  • Collaborating with Product Development proposing enhancements and introduction of new technologies
  • Serving as advisory-level pre-sales support and post-sales operational support specialist when needed
  • Assist in the creation of training material and conduct training courses

Basic Qualifications:

  • Education background in Information Technology or similar areas, with demonstrated hands-on experience
  • Working experience in Warehousing or Supply chain logistics.
  • English languages – written and verbal (essential))
  • Additionally good command of German language.
  • Reliability and deadline-driven approach
  • Ability to present to all levels and lead a customer workshop, extracting the required information.
  • Ability to forge a strong relationship with the customer, and become trusted advisor
  • Strong organizational skills & time management skills.
  • Strong oral and written communication that effectively articulates complex ideas.
  • Ability to work independently and as a part of a team but also self-motivated.
  • Excellent problem solving and analytic skills. 

Preferred Qualifications:

  • Have work experience and understanding of technical elements in IT software such as: HTML, XML, SQL, reporting tools etc.
  • Experience in WMS such as Infor WMS, SCE, WM9, Exceed, Blue Yonder, Manhattan Associates, SAP WMS or High Jump.
  • MS Office (Word, Excel and PowerPoint)


À propos d’Infor

Infor est un leader mondial des produits logiciels cloud d’entreprise pour les entreprises de marchés sectoriels. Infor crée des suites industrielles complètes dans le cloud et déploie efficacement une technologie qui place l’expérience utilisateur au premier plan, exploite la science des données et s’intègre facilement dans les systèmes existants. Plus de 60 000 entreprises dans le monde font confiance à Infor pour surmonter les perturbations du marché et réaliser une transformation numérique à l’échelle de l’entreprise. 
Pour plus d’informations, visitez www.infor.com

Nos valeurs

Chez Infor, nous visons un environnement fondé sur une philosophie d’entreprise appelée Principle Based Management™ (PBM™) et huit principes directeurs : intégrité, gérance & conformité, transformation, entrepreneuriat fondé sur des principes, connaissance, humilité, respect, réalisation de soi. L’augmentation de la diversité est importante pour refléter nos marchés, nos clients, nos partenaires et les communautés que nous servons aujourd’hui et à l’avenir.

Nous avons un engagement sans relâche envers une culture basée sur PBM. Informé par les principes qui permettent à une société libre et ouverte de s’épanouir, PBM™ prépare les individus à innover, à s’améliorer et à se transformer tout en favorisant une organisation saine et en croissance qui crée de la valeur à long terme pour ses clients et ses partisans et l’épanouissement de ses employés.

Infor souscrit au principe de l’égalité des chances. Nous nous engageons à créer un environnement de travail diversifié et inclusif. Infor ne discrimine pas les candidats ou les employés en raison de leur sexe, de leur race, de leur identité de genre, de leur handicap, de leur âge, de leur orientation sexuelle, de leur religion, de leur origine nationale, de leur statut d’ancien combattant ou de tout autre statut protégé par la loi.

Chez Infor, nous respectons votre vie privée, c’est pourquoi nous avons créé une politique que vous pouvez lire ici.

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