General information

Country
India
State
Telangana
City
Hyderabad
Job ID
40446
Department
SaaS
Experience Level
ASSOCIATE
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

The Cloud System Engineer Associate is in charge of Cloud Operations delivery. This role primarily involves maintaining applications and the technical environment including but not limited to troubleshooting application and technical issues, applying configuration changes, patching and data copies.

Basic Qualifications:
• Bachelor’s Degree (Btech/MCA) in Computer Science or related field or equivalent business experience.
• 1-3 year’s experience in an organization with a high availability 24x7, mission critical operations environment
• System administration experience Windows/Linux (IIS/JBoss)
• Administration experience in Cloud Computing (Amazon Web Services).
• Good verbal and written communication and interpersonal skills.
• Ability to gather, analyze, and document environment changes, automation work and be able to communicate to stakeholders.
• Experience with Application Support for ERP and Workflow engines a must
• Proven ability to work independently, manage multiple priorities and, change work direction and priorities effectively as required
• Driven, energetic, and an eager to learn individual who is looking to grow their career

Essential Duties:
• This position operates in a 24x5x365 environment.
• Execute scheduled tasks within target service and quality level agreement. 
• Work closely with other teams to accomplish customer requests/resolve issues and deliver projects.
• Complete training requirements based on career development plan and assists in the development and training of others.
• Triage and apply common processes to day-to-day activities.
• Performs other duties as assigned.

Preferred Qualifications
• Experience with Infor applications will be given significant consideration.
• AWS certification would be an added advantage
• Scripting knowledge on Phyton and Powershell etc., Ability to write automation code in a common scripting language, such as PowerShell, Perl or Python, including experience in AWS SDKs 
• Working knowledge of technology including but not limited to IIS/Tomcat, Active Directory, databases and operating systems
• History with customer service related positions or experiences would be added advantage.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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