General information

Country
Finland
City
Remote Location
Job ID
40399
Department
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

The Infor Warehouse Management System comprises best in class solution components for distribution companies including high volume retail, defense, 3rd party distribution services, and covering most industry verticals. The central focus of the role will be to perform the implementation consulting services for our clients in adopting Infor’s solutions primarily the Infor WMS.

It is envisaged that the ideal candidate will be flexible to travel and adaptable to consulting work in the EMEA region as required and occasionally international travel may be required.  The candidate must be willing to working with people from different ethnicity, cultural background and positions in the company.

Key Responsibilities

  • Working closely with clients to gather and understand business requirements, challenges, and identify improvement opportunities in warehouse operational processes and management.
  • Conduct workshops with clients to assist and advise business owners to understand the system capabilities, processes, and advocate the adoption of industry best practice.
  • Defining processes, solution or workaround, and designing the application configuration in accordance with the objectives agreed.
  • Perform implementation activities at client site including: training, process development, workshops, testing, deployment/go-live support and documentation
  • Working closely with Technical Consultants and Project Managers onshore or offshore to define the total solution.
  • Ensuring that services delivered, and deliverables are to a high standard and signed-off as completed to enable invoicing in accordance with agreed procedures
  • Producing full functional specifications for extensions and configuration changes and complying with Infor documentation requirements.
  • Collaborating with Product Development proposing enhancements and introduction of new technologies
  • Working self-sufficiently and collaboratively to ensure team goals are achieved
  • To recommend changes to procedures and processes for process improvement
  • Serves as advisory-level pre-sales support and post-sales operational support specialist when needed
  • Maintain product, industry knowledge and skills continuously
  • Assist in the creation of training material and conduct training courses



Key Requirements/Experience 
  • Bachelor's Degree with at least one course or demonstrated experience in Information technology
  • Minimum of 3 years working experience in Warehousing or Supply chain logistics.
  • Finnish and English languages – written and verbal (essential))
  • Reliability and deadline-driven approach
  • Ability to present to all levels and lead a customer workshop, extracting the required information.
  • Ability to forge a strong relationship with the customer, and become trusted advisor
  • Strong organizational skills & time management skills. 
  • Strong oral and written communication that effectively articulates complex ideas. 
  • Ability to work independently and as a part of a team but also self-motivated. 
  • Confident, independent, sense of ownership, conscientious, strong analytical and problem-solving skills, good communication skill.
  • Willingness to travel.

Additional requirements:
Have work experience and understanding of technical elements in IT software such as: HTML, XML, Programming languages, SQL, reporting tools and etc.
Experience in WMS such as Infor WMS, SCE, WM9, Exceed, JDA Red Prairie, Manhattan Associates, Blue Yonder, Microsoft WMS, Oracle WMS, SAP WMS, High Jump.


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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